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Optimize and connect more efficiently. Choose a feature to learn more.
Problem
When you send bulk emails via an ERP, it is typically distributed via a single gateway shared by all the ERP provider’s customers. Each email is merely masked with the relevant business’s domain.
The problem with this approach is that IT departments and email servers tend to class masked email as dangerous spam. This results in email being filtered into junk folders or blocked from inboxes entirely.
Solution
eConnect will extract the data you need from MRI, enabling you to send email and attachments from your own gateway. This increases the likelihood that your email will successfully navigate firewalls and spam filters. As a result, you can be confident that your digital correspondence will land directly in your recipient’s inbox.
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Problem
Another common problem with sending bulk emails from MRI is that you have no way of tracking your correspondence.
Solution
eConnect empowers you to track all your digital correspondence with comprehensive reports including delivery reports, read receipts and the status of all past communication. You can also follow up, resend or forward emails directly from within eConnect, saving you time navigating through MRI. Not only will you have peace-of-mind that your business-critical has reached its destination, you’ll be able to follow up sooner.
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Problem
ERPs tend to restrict the control you have over your emails, with limited email templates, customisation and file sizes.
Solution
eConnect gives you greater control over what you send and receive with customizable templates, variable reply-to addresses and automatic forwarding of bounced emailed.
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Problem
Despite its importance to real estate business, the security of digital correspondence— from invoices to contracts and other sensitive data— is often overlooked.
With limited means to control and secure your correspondence from MRI, you have limited means to protect your business or your customers.
Solution
eConnect offers several options to protect your digital correspondence. This includes document encryption with a choice of password protection at document or user-level.
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Problem
Ensuring the authenticity, integrity, and legal validity of PDF documents can be challenging without secure and trusted methods.
Solution
Uniquely, eConnect offers the option to add advanced digital signatures to all your correspondence. PDF Electronic Seal API provides secure sealing with advanced digital signatures using certificate-based digital IDs. It adds a tamper-evident seal and visible notification panel for recipient assurance and document integrity.
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Problem
Day-to-day correspondence tasks, such as splitting mail requirements, compiling reports and distributing correspondence are a labour- intensive, time-consuming and an expensive manual process.
Solution
eConnect will automate some of your most time-consuming manual tasks, including:
- sorting all your digital mail requirements
- splitting statement runs into individual items of correspondence
- attaching relevant documents to emails.
eConnect can even create the most complicated reporting packs by compiling relevant pages from multiple document types and multiple sources.
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Problem
Perfect for emergency maintenance and overdue payment notices.
Solution
eConnect enables you to send instant targeted messages to your contacts via email. Broadcast one-off communication in bulk, save contacts for repeat communication and/or use criteria to automatically update smart lists with the latest data - all linked directly to MRI or your CRM.
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Problem
Most 3rd party correspondence distribution systems are not integrated with Real Estate solutions.
Solution
eConnect is integrated with MRI Software. In addition you are also able to provide payment provider integration with your correspondence and even synchronise all the documents you are sending to a Microsoft SharePoint document library.
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Why use eConnect?
Problem:
All real estate businesses send large quantities of property-related correspondence, such as service charges, late notices and rent statements. When sent by traditional means, the labour, postage and packaging for these items becomes a considerable expense.
Yet, there are serious limitations with sending email and digital correspondence via ERPs. Day-to-day correspondence tasks remain a highly inefficient and intensive manual process.
Solution:
- Improve deliverability & tracking of your email and digital correspondence
- Increase control over your email & attachments
- Protect your correspondence with advanced security options
- Automate cumbersome tasks: save hundreds of hours from your manual processes
- Broadcast messages to reach your audience in an instant